Frequently Asked Questions
Have questions? We’re here to help!
Why should I choose Koköro Audiobooks?
Audiobooks Specializing in the Niches: Mental Health, Relationships and Spirituality.
No Subscription Required
100% Money Back Guarantee.
Free eBook for Every Audiobook Purchased.
Instant Download on Smartphone, Pc and Tablet
Personal library to Listen to your Audiobooks on our Platform.
Engaging & High Quality Narrations with Background Music
Price Affordability
Support and Assistance 7/7.
Quality Check.
Scrapping Program
Do I need to subscribe to any subscriptions?
Unlike the major audiobook distribution platforms, there is no subscription required. Buy only the audiobooks you want with no strings attached and a 100% money back guarantee.
How do I download and listen to audiobooks I have purchased?
Once you have completed your purchase, you will immediately receive two order confirmation emails.
In the first email, you will be able to download the files directly to your devices, allowing you to listen to the audiobook and read the eBook where, how and when you want, even offline.
In the second email, you will be able to access your library to conveniently listen to the audiobooks on our platform without having to download anything.
Is there a money back guarantee? What if I am not satisfied with my purchase?
We are so confident in the value and quality of our audiobooks that we offer a 100% money-back guarantee. If within 14 days, you are not satisfied with your purchase, we will give you a 100% refund.
Can I listen to a sample of an audiobook before I buy it?
Yes, before purchasing an audiobook, you can listen to an audio sample to judge the quality of the content and narration.
Simply click on the "Sample" button on any product page.
How does scrapping program work?
If you are a subscriber to one of the major audiobook distribution platforms, you can receive 100% off the monthly cost of your subscription with your first purchase.
For example, if you are an Audible subscriber and your subscription is $14.95, you will receive $14.95 off your first purchase.
Contact us by email or live chat to learn more and get your discount.
What formats are available for audiobooks?
Our audiobooks are available in MP3 format compatible with all devices such as Smartphones, Tablets and PCs
What happens if I lose files I have downloaded after purchasing?
No need to worry.
If you lose your files, simply retrieve the email you received on the day of purchase to download the files again.
Or contact us via email or live chat for assistance from one of our support assistants.
How can I be sure of the quality of the audiobook content?
All of our audiobooks are created in collaboration with authors and experts after careful market research aimed at researching and solving the real needs, problems and requirements of our target audience.
On the product page of each audiobook, you will find numerous reviews and ratings from other listeners to help you resolve any concerns you may have.
How safe is it to make a purchase on your site?
We use advanced encryption technologies to protect personal and payment information to ensure a secure shopping experience.
How can I contact customer support if I have a problem?
You can contact our customer support team by email or via the Live Chat at the bottom right of our website. We are always ready to assist you.
Will the listening experience be as engaging as reading the book?
Using advanced technology, we can guarantee a highly immersive listening experience, with intonations and expressions that bring the content to life. You can listen to free samples to see for yourself the quality of the narration.
Can I listen to Audiobooks on more than one device?
Yes, you can download and listen to audiobooks on all your devices, without restrictions.
Can I gift an audiobook to someone else?
Yes, we offer the option of purchasing audiobooks as gifts for friends and family. Contact us to find out how.
